Introduction: What We Have Here Is a Failure to Collaborate 1
Chapter 1: Understanding Secure Enterprise Collaboration 15
Chapter 2: Plugging into Your Existing Architecture 29
Chapter 3: Why Collaboration Is a Service 43
Chapter 4: The Collaboration Experience 55
Chapter 5: Breaking Down the Walls 77
Chapter 6: Collaborating across Social Networks 93
Chapter 7: Building a Richer Knowledge Base 105
Chapter 8: Maintaining Security in a Collaborative World 119
Chapter 9: New Directions in Collaboration 141
Chapter 10: The Future of Collaboration 153